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Support

Had a clean? We're still here

Need to move a date, ask about the day, or tell us something isn't right? Ring us. A home specialist sorts it.

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Specialist on standby

Common requests

Start here

  • Something isn't right

    A patch we missed, or stripes on the driveway? Tell us soon. We come back and put it right.

    Read our guarantee

  • Change or cancel a booking

    Ring us. The more notice you give, the easier it is, and we'd rather move you than lose you.

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  • Getting ready for the day

    What to move, what to close, and what the crew does when they get there.

    See what happens on the day

  • Book your next clean

    Mould and moss grow back in time, faster in shade. Book the next one when you're ready.

    Get my free quote

What to expect

On the day

A few small things make the job go faster and keep your place safe.

  1. 01

    Before we arrive

    Move cars off the driveway. Bring in doormats, pot plants and outdoor cushions. Keep pets inside.

  2. 02

    Close up the house

    Shut windows and doors on the sides we're cleaning. That keeps water and spray outside.

  3. 03

    Water and access

    We use your outside tap and a power point. Leave the side gate unlocked so the crew can get started.

  4. 04

    We check the surface

    The crew looks at the paint, render or timber first. If something's already loose or cracked, we show you before we start.

  5. 05

    Your garden is looked after

    Plants, doors and windows are covered or rinsed as we go. Tell us about any ponds or fish.

  6. 06

    Before we go

    We rinse down, tidy up and check you're happy with it. Walk around with us if you're home.

Reach us

Talk to us

02 0000 0000hello@thepressurewashbrigade.com.au
Monday – Friday
07:00 – 18:00
Saturday
08:00 – 16:00
Sunday
Closed — enquiries answered Monday

Or send us a message

Tell us what's going on, and add your address if it's about a job we've done.

So we can ring you back. Nothing else.

Free, no obligation. We ring back in 5 min.

FAQ

After your clean

Something doesn't look right after the clean. What do I do?
Ring us, and send a photo if you can. Some surfaces look patchy until they're fully dry, so give it a day. If it still doesn't look right, we come back and fix it. That's our guarantee.
The roof still looks patchy. Is that normal?
Yes, for a while. A soft wash kills the moss and lichen on the day. Then the rain rinses the dead growth off over the next few weeks. If it hasn't cleared after that, ring us.
A stain is still there. Did you miss it?
Maybe not. Deep oil, rust and leaf stains can sink into the surface itself. We treat them first and they usually fade a lot, but some won't go all the way. We'll tell you before we start if that's likely.
What happens if it rains on the day?
Rain and strong wind can stop a clean. Rain waters down the cleaning mix, wind carries spray, and a wet roof isn't safe to work on. If we need to move the day, we ring you before the crew is due, not after.
Do I need to be home?
Usually not. Leave the gate unlocked, keep pets inside, and let us use the outside tap and a power point. We'll send photos when we're done.
When can I oil my deck after the clean?
Once the timber is fully dry. How long that takes depends on the weather and the shade. Ask the crew on the day and they'll tell you what to look for.
Can I get photos of the job?
If we took photos on your job, ask and we'll send them. They're yours to keep.
How do I make a complaint?
Ring us or use the form on this page and tell us what happened. It comes straight to us, and we'd much rather hear it from you first.

Looking for something else? Try the cleaning guides or the full sitemap.